Do not contact us unless your order is over 5 working days since ordering.
PLEASE NOTE – with social distancing & safe practices in factories & increased demand, please allow extra day on dispatch
Thank you for understanding during the crisis
Email - firstname.lastname@example.org
Think your order is late? It's most likely on the way! Check again....
Please check https://www.personalisedmoments.co.uk/delivery--lead-times-22-w.asp for more details.
Most orders delivered within 3-7 working days - check your personalisation times.
Please allow 48 hours (working days) for a reply, this is mainly voice messages - we will do our best to solve any issue .
It is always quickest to email as we can respond within 24 hours.
Alternatively, use this contact form and we will get back to you as soon as possible.